Thank you for choosing Tirumala Print World. We strive to provide the best products and services to our valued customers. If you are not entirely satisfied with your purchase, we're here to help.

1. Refund Eligibility:
- To be eligible for a refund, you must request it within 24 Hours from the date of delivery.
- The item must be unused, in the same condition as received, and in its original packaging.

2. Non-Refundable Items:
- Personalized or customized products cannot be refunded unless they arrive damaged or with defects.

3. Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us within 24 Hours of delivery with video proof (unboxing video without cuts).
- We may require photographic evidence of the damage or defect to process the refund or replacement.